Brand Positioning Demo
Brand Positioning Demo
Fantail

Ideal Audience

The people we connect with

Profound insights into your perfect customer. Their needs, wants, and motivations that will help you create more targeted and effective brand communication.

Audience Character

A comprehensive profile of who your ideal customers are and what drives them.

The Ambitious Service Professional

Experienced service providers who follow structured routines, work closely with teams, and value relationship-building and continuous growth. They seek premium solutions that offer lasting transformation rather than quick fixes, and trust peer recommendations above all else.

Audience Traits

The fundamental characteristics that define your ideal customers.

Demographics & Psychographics

Key personal and behavioral characteristics that define your audience profile.

Personal Profile
  • Professional: Senior service sector professionals in consulting, advisory, and relationship-focused roles
  • Communication: Team-oriented collaborators who value group consultation and peer-driven decision making
  • Lifestyle: Structured operators who follow organised routines within defined geographic market areas
  • Decisions: Long-term thinkers who prioritise sustainable practices over immediate results and quick wins
  • Preferences: Quality-focused individuals who seek comprehensive, thorough solutions over surface-level approaches
Behavioural Profile
  • Values: Trust-building, continuous growth, and authentic relationship development as core principles
  • Standards: Premium quality expectations with willingness to invest in superior, lasting solutions
  • Mindset: Growth-oriented professionals who embrace learning and skill development as essential success factors
  • Trust: Peer-influenced decision makers who value colleague recommendations over marketing messages
  • Growth: Forward-thinking visionaries who constantly seek competitive advantages and market opportunities

Decision Process

How your audience evaluates options and makes purchasing decisions.

Evaluation Approach
  • Thorough Research: Conduct deep investigation into training providers and methodologies before making decisions
  • Team Consultation: Involve colleagues and stakeholders in the evaluation and selection process
  • Instinct-Guided: Rely on gut feelings and personal impressions alongside rational analysis
  • Proof-Seeking: Look for demonstrated expertise, proven results, and strong support when evaluating options
  • Fit Assessment: Ensure training approaches match their specific needs and industry context
Concerns & Barriers
  • Uncertainty Paralysis: Struggle with not knowing which training approach will deliver the best results
  • Competitive Pressure: Worry about staying ahead in increasingly competitive service markets
  • ROI Validation: Need clear evidence that training investment will deliver measurable business improvements
  • Change Resistance: Concerned about disrupting established client relationships and business practices
  • Quality Assurance: Fear choosing training that doesn't meet their high standards for professional development

Engagement Strategy

Effective approaches for connecting with and convincing your ideal audience.

Building Trust Through Proven Excellence

Connect through demonstrated expertise and long-term results. Share specific examples of client transformations, leverage peer testimonials, and showcase the depth of your methodology. Emphasise the lasting impact and practical application that clients experience decades later.

Key Takeaways

Essential insights about your ideal audience to inform your brand strategy.

The Premium Professional Who Values Lasting Transformation

Your ideal audience consists of ambitious service professionals who prioritise relationship-building, continuous growth, and quality excellence. They seek comprehensive, proven training solutions that deliver lasting transformation rather than quick fixes, and make decisions based on peer recommendations and demonstrated expertise.

With by Fathom